Shipping policy
Shipping Policy
Processing Times:
- Orders are processed within 3-5 business days.
Shipping Locations:
- Currently, we ship to Canada and USA.
Order Tracking:
- Once shipped, you will receive a tracking number via email.
Shipping Delays:
- Delays caused by carriers or customs are out of our control.
Damaged or Lost Shipments:
- If your order arrives damaged, contact us within 30 days with photos of the damage for a replacement or refund.
For further assistance, email us at candlesandcostore@gmail.com.