Shipping policy

Shipping Policy

Processing Times:

  • Orders are processed within 3-5 business days.

Shipping Locations:

  • Currently, we ship to Canada and USA.

Order Tracking:

  • Once shipped, you will receive a tracking number via email.

Shipping Delays:

  • Delays caused by carriers or customs are out of our control.

Damaged or Lost Shipments:

  • If your order arrives damaged, contact us within 30 days with photos of the damage for a replacement or refund.

For further assistance, email us at candlesandcostore@gmail.com.